Privacy Policy

Feel20 ("we," "us") respects your privacy. This policy explains what we collect, why, and what we do with it — in plain English.

What we collect

When you use our site or submit an eligibility check, we collect the information you give us: name, email, phone, state of residence, and basic health details such as age, height, weight, and your goals. We also collect standard technical data (IP address, browser type, pages visited) through server logs and analytics.

How we use it

We use your information to evaluate eligibility, connect you with independent licensed healthcare providers and pharmacies involved in your care, communicate with you about your inquiry or plan, and improve our services. We do not sell your personal information.

Health information

Health information you share is treated with heightened care and is shared only with the licensed providers, pharmacies, and service partners directly involved in delivering your care, or as required by law. Where care is delivered by covered healthcare entities, additional protections under applicable health-privacy laws (including HIPAA, where it applies) attach to your records.

Sharing

We share information with: (1) the independent providers and licensed pharmacies involved in your care; (2) service vendors that help us operate (hosting, email, analytics) under confidentiality obligations; and (3) authorities when required by law. That's it.

Your choices

You can request access to, correction of, or deletion of your personal information at any time by emailing hello@feel20.co. You can opt out of marketing emails using the link in any message.

Security & retention

We use industry-standard safeguards to protect your information and retain it only as long as needed for the purposes above or as required by law.

Contact

Questions about this policy: hello@feel20.co.